Terms & Condition

While using our services, Kindly ensure you understand our policy.

1. AGREEMENT.

 These Terms and conditions of Use (“Agreement”) is an agreement between you and La Boucherie. It details La Boucherie obligations to you. It also highlights certain risks on using the services and you must consider such risks carefully as you will be bound by the provisions of this Agreement through your use of our website located at www.paystack.com or any of our Services. By accessing and/or using the site, you agree to these Terms of Use.

2. TRADEMARK LICENSE. 

We hereby grant you a revocable, non-exclusive, non- transferable license to use La Boucherie trademarks used to identify our Services (the “Trademarks”) solely in conjunction with the use of our Services. You agree that you will not at any time during or after this Agreement assert or claim any interest in or do anything that may adversely affect the validity of any Trademark or any other trademark, trade name or product designation belonging to or licensed to La Boucherie (including, without limitation registering or attempting to register any Trademark or any such other trademark, trade name or product designation). Upon expiration or termination of this Agreement, you will immediately cease all display, advertising and use of all of the Trademarks.

 

3. DISPUTE & REVERSAL

If you believe that an unauthorized or otherwise problematic transaction has taken place on your card , you agree to notify us immediately, to enable us take action to help prevent financial loss. All claims against us related to payments should be made within forty-five (45) days after the date of such payment. It will be taken that you waive all claims against us, to the fullest extent of the law after the said period of time.

If you enter into a transaction with a third party and have a dispute over the goods or services you purchased, we have no liability for such goods or services. Our only involvement with regard to such transaction is as a payment gateway.

We may intervene in disputes between users and Merchants concerning payments but have no obligation to do so. Your transaction ID and/or transaction details will be required to resolve all disputes.

4. RIGHT TO USE CUSTOMER DATA

You hereby grant La Boucherie permission to use your name and logo in our marketing materials including, but not limited to use on our website, in customer listings, in interviews, and in press releases. Such Publicity does not imply an endorsement for your products and services.

5. KNOW YOUR CUSTOMER

You agree that you are solely responsible for verifying the identity of your customers, at anytime you will grant us Your identification if needed.

6. CARD NETWORK RULES

 

Each card network has its own rules, regulations and guidelines. You are required to comply with all applicable Network Rules that are applicable to Merchants. You can review portions of the network rules at Mastercard, Visa, Verve and other payment cards. The card networks reserve the right to amend the Network Rules.

7. DATA COMPLIANCE

You agree to comply with all applicable data privacy and security requirements under the Payment Card Industry Data Security Standard (“Association PCI DSS Requirements”) with regards to your use, access, and storage of certain credit card non-public personal information. Additionally, you agree to comply with your obligations under any applicable law or regulation as may be in effect or as may be enacted, adopted or determined regarding the confidentiality, use, and disclosure of cardholder information. Information on the PCI DSS can be found on the PCI DSS Council’s website. It is your responsibility to comply with these standards. We acknowledge that you own all your customers’ data. You hereby grant La Boucherie a perpetual, irrevocable, sub-licensable, assignable, worldwide, royalty-free license to use, reproduce, electronically distribute, and display your customers’ data for the following purposes:

  1. providing and improving our Services;
  2. internal usage, including but not limited to, data analytics and metrics so long as individual customer data has been anonymized and aggregated with other customer data;
  3. complying with applicable legal requirements and assisting law enforcement agencies by responding to requests for the disclosure of information in accordance with local laws; and
  4. any other purpose for which consent has been provided by your customer.

8. CUSTOMER PAYMENTS

You may only process payments when authorized to do so by your customer. We will only process transactions that have been authorized by the applicable Card Network or card issuer. We do not guarantee or assume any liability for transactions authorized and completed that are later reversed or charged back (see Chargebacks below). You are solely responsible for all reversed or charged back transactions, regardless of the reason for, or timing of, the reversal or chargeback. La Boucherie may add or remove one or more payment types or networks at any time. If we do so we will use reasonable efforts to give you prior notice of the removal.

9. OUR FEES & PRICING SCHEDULE

You agree to pay us for the Services we render as a payment gateway for your goods and services. Our Fees will be calculated as demonstrated on the Pricing page on the Website and can be calculated on the same page using the “little calculator” we provided. The Fees on our Pricing page is integral to and forms part of this Agreement.

We reserve the right to revise our Fees. In the event that we revise our fees we will notify you within five(5) days of such change.

10. CHARGEBACKS

A Chargeback usually happens when a customer files directly with or disputes through his or her credit or debit card issuer a payment on their bill. It may result in the reversal of a transaction. You may be assessed Chargebacks for (i) customer disputes; (ii) unauthorised or improperly authorised transactions; (iii) transactions that do not comply with Card Network Rules or the terms of this Agreement or are allegedly unlawful or suspicious; or (iv) any reversals for any reason by the Card Network, our processor, or the acquiring or issuing banks. Where a Chargeback occurs, we will notify you and give you twenty-four(24) hours to respond with evidence showing that value was given to the customer. Where the evidence shows that value was not given to the customer or you fail to respond within the timeframe given, you agree that we may recover the disputed amount and associated costs from your subsequent payouts. Where these amounts are not recoverable through your payouts, you agree to pay all such amounts through any other means.

11. INTELLECTUAL PROPERTY

We do not grant any right or license to any Paystack intellectual property rights by implication, estoppel or otherwise other than those expressly mentioned in this Agreement.

Each party shall retain all intellectual property rights including all ownership rights, title, and interest in and to its own products and services, subject only to the rights and licenses specifically granted herein.

We will try our best to offer great customer care and prove your importance to us. Onces again, thank for choosing to shop with La Boucherie.